Keep Your Store Running Smoothly with Our Shopify Maintenance Retainer Package
Gain Priority Access to Our Shopify Partners & Other Specialists with Shopify Maintenance Package, Allowing You to Manage Your Store Efficiently and Effectively
Get Immediate Access to Our Certified Shopify Partners & Other Specialists
Experiences from 300+ Websites across various industries
Proven Track Record of 100% Satisfaction from 75+ Google Reviews
Are you feeling overwhelmed to manage and maintain your Shopify store?
Our team of certified specialists will provide ongoing Shopify maintenance and updates to optimise your store's performance and keep it up-to-date with the latest features and security.
Our Shopify Maintenance Service
Our Shopify maintenance service is known for its fast and reliable approach. We provide updates and troubleshoot any technical issues in a timely manner to minimise downtime and ensure smooth operation. Our team of highly skilled professionals are dedicated to providing reliable services to keep your website running smoothly. We understand the importance of keeping your website up-to-date and fully functional, which is why we make sure that our service is fast and reliable.
What Services are Included in Our Shopify Maintenance Package?
Our Shopify maintenance package offers a flexible approach by providing monthly allocated hours that can be used on a wide range of services. This allows you to choose the tasks that are most important for your business and allocate the hours accordingly. This retainer package provides a cost-effective solution that allows you to focus on growing your business, while ensuring minimising running cost by providing an all-in-one solution, instead of hiring multiple specialists to handle different tasks.
Our Customer Reviews
Frequently Asked Questions About our Shopify Maintenance
Our maintenance retainer package starts at $500 per month for 5 hours of service. We will let you know once the allocated hours are exhausted and we can bill the additional hours at the end of the month.
The minimum commitment period for this service is 3 months. After the initial 3-month period, the service can be cancelled or renewed on a monthly basis.
We do not have a set Service Level Agreement (SLA) in place as we rely on third-party systems such as Shopify and apps to provide the best service to our customers. However, our team is dedicated to providing the best support and ensuring the smooth operation of your website. We guarantee an initial response time of 4 business hours
Our maintenance package only covers one website per contract. Our package does not include full website design/ development or new logo design, as these services are quoted and billed as a flat fee. If you require a new website or logo designed from scratch, please let us know and we will provide you with a separate quote for these services.
We do not typically offer one-off support for Shopify maintenance, however, there may be some flexibility in certain cases. Please contact us to discuss your specific needs and we will do our best to accommodate them.
Get Started Today!
Investing in our Shopify maintenance service will give you the peace of mind that your website is in good hands and will be running smoothly, allowing you to focus on growing your business and reaching your goals.
Contact us now to find out how we can help!